Industry · Australia, United Kingdom

Google Ads for home services

Locksmiths, roof cleaning, loft insulation — people search when they need it, and they call whoever shows up first. The account has to win that moment, city by city.

What makes home services different

Urgency decides the click

Emergency and “near me” searches have almost no thinking time. If you are not at the top when someone searches, you do not get the job.

Start local, then grow

Launch in one city, prove the numbers, then expand. It keeps cost per lead under control as the area grows.

The phone call is the conversion

Many of these jobs are booked by phone. Call-only ads and mobile-first targeting let people ring straight from the search result.

Case studies

Real accounts I have run. Every figure is from the account itself.

OP Locksmith

Australia · Google Ads

13,093 leads across 6 Australian cities on a $2.8M+ Search program — core keywords converting up to 46.8%.

13,093Leads delivered
A$2.8MManaged ad investment
46.8%Peak keyword conv. rate
6 citiesMulti-city footprint

What I did

  • Built a hyper-local, geographically segmented account — dedicated city campaigns (Melbourne, Sydney, Brisbane, Perth, Adelaide, Gold Coast) plus suburb-level ad groups for areas like Altona, Berwick, Werribee and Frankston
  • Prioritised the highest-converting intent — "locksmith", "locksmith near me" and "emergency locksmith" — backed by service-specific groups for car unlock and cheap/city locksmith searches
  • Continuously refined ad groups and keyword mix, expanding proven winners and rolling out new suburb and city campaigns as data validated them

The account delivered 13,093 leads from 73,185 clicks and 861K+ impressions at an 8.5% average CTR, on A$2.8M of managed investment. The flagship Melbourne "Locksmith Near Me" ad group alone generated 2,280+ leads, and the core "locksmith" keyword converted at up to 46.8% — nearly double typical local-service benchmarks. In total it has delivered 67,000+ leads and 281,000+ clicks, scaling from a single-city pilot into a 6-city, suburb-by-suburb structure.

Efficient Loft

United Kingdom · Google Ads, Display, Call-Only Campaigns

1,154+ conversions across an 8-campaign account — 24.87% peak CTR, more than 5× the UK home services benchmark.

1,154+Conversions
£87K+Ad spend managed
24.87%Peak CTR — Loft Insulation
£24.99Lowest cost/conv. — Media

What I did

  • Managed 8+ simultaneous campaigns across Search, Display, Call-Only and Media formats under one account
  • Built tightly-themed keyword groups and high-relevance ad copy for the Loft Insulation campaign, driving quality scores high enough to sustain a 24.87% CTR
  • Deployed Display and Media campaigns for cost-efficient brand reach alongside direct-response Search — the Media campaign alone delivered 114 conversions at £24.99 each

The account generated 1,154+ conversions on £87,000+ of managed spend. The Loft Insulation Search campaign reached a 24.87% CTR and 7.87% conversion rate — more than 5× the ~4% UK home services benchmark — while the Media campaign delivered the account’s most efficient cost per conversion at £24.99, and key ad groups sustained up to 89.90% absolute top-of-page impression share.

Clearview Home Services

Australia · Google Ads, Call-Only Campaigns

411 qualified local leads across 3 cities — 16.44% peak CTR on a A$41.5K budget.

411Conversions
16.44%Peak CTR — Gutter campaign
A$68.14Cost/conv. — Gutter campaign
3 citiesGeographic expansion

What I did

  • Built separate Search campaigns per service line for granular budget and bid control, rather than one generic home-services campaign
  • Expanded geographically in stages — launched in Brisbane, then scaled to Gold Coast and Sunshine Coast once the model proved out
  • Managed a 500+ keyword strategy across exact, phrase and broad-match-modifier types, with continuous negative-keyword pruning to protect budget

Across A$41.5K in managed spend, the account delivered 411 conversions from 5,476 qualified clicks. The Gutter Cleaning campaign hit a 16.44% CTR — well above the 2–5% Australian home services benchmark — at A$68.14 per conversion, while Roof Cleaning converted at 14.19%. Top-of-page impression share held at 70–81% across major campaigns as coverage expanded from Brisbane to Gold Coast and Sunshine Coast.

Common questions

Should I use call-only ads?

For urgent jobs, yes. Two of the accounts below ran Call-Only campaigns so mobile searchers could ring straight from the ad.

How do you cover several cities?

One campaign per city, with suburb-level ad groups where it pays. The locksmith account below runs six cities and more than 100 local ad groups.

How do you stop wasted spend?

Negative keywords, reviewed constantly. The Brisbane account below managed 500+ keywords with steady negative-keyword pruning to protect the budget.

Want the same for your home services business?

The first conversation is free: 45 minutes on your numbers, your margins and what one customer is worth to you. If ads are not the right spend for you right now, I will say so.

Book a free consultation

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