The negative keyword audit that pays for itself in a week
Ninety minutes in the search terms report is usually the highest-return work available in any Google Ads account.
Of all the work available in a Google Ads account, this has the best ratio of time spent to money saved. It is also the work most often skipped, because it is tedious and produces no screenshot worth sending anyone.
The report, set up correctly
Campaigns → Insights and reports → Search terms. Then, and this matters:
- Date range: last 90 days. Shorter and there is not enough signal per term.
- Add columns: cost, conversions, cost per conversion, conversion rate.
- Sort by cost, descending.
- Read the top fifty. Not the top five.
That sort order is the whole trick. Sorting by impressions shows you noise. Sorting by cost shows you where the money went.
The five categories worth negating
1. Research intent
Someone learning, not buying: how to, what is, diy, tutorial, guide, template. Genuine traffic, wrong stage. Some of these deserve a blog post rather than an ad.
2. Job seekers
jobs, salary, career, vacancy, hiring, internship. Pure waste in a lead-gen account, and surprisingly expensive in competitive categories.
3. Free and cheap
free, cheap, discount, coupon, second hand, used. Add these thoughtfully — if you genuinely run a free consultation offer, "free" is a term you want.
4. Competitors and adjacent brands
Competitor bidding is a legitimate strategy but a separate, deliberate campaign with its own budget and messaging. Letting it happen accidentally inside a generic campaign is expensive.
5. Wrong location, wrong service
Cities you do not serve, and adjacent services you do not offer. Both are common with broad match, and both look plausible enough to survive a quick skim.
Match types for negatives — the part that catches people out
Negative keyword match types do not behave like positive ones. Two differences matter:
| Type | Written | Blocks |
|---|---|---|
| Broad | free consultation | Queries containing both words, any order |
| Phrase | "free consultation" | Queries containing that exact phrase |
| Exact | [free consultation] | Only that exact query |
Worth knowing: negative keywords do not match close variants. Add job and you have not blocked jobs. You must add plurals, misspellings and variants explicitly — this is the single most common reason a negative list "isn't working".
Use negative lists, not per-campaign negatives
Tools → Shared library → Negative keyword lists. Build two:
- Universal waste — jobs, research, free. Apply to every campaign.
- Account-specific — services you do not offer, areas you do not serve.
Maintaining one list beats maintaining the same fifty terms across nine campaigns and forgetting three of them.
Do not over-negate
The opposite failure is real. Strip out too much and you starve the campaign of the volume Smart Bidding needs to learn, and performance degrades for a reason that looks nothing like its cause.
Two guardrails:
- Do not negate a term that has ever converted, even once, unless the cost is clearly unjustifiable.
- Do not negate on a single expensive click. Wait for a pattern — three or four clicks with no conversion.
Make it a habit
- New account: weekly for the first month.
- Established: monthly.
- Broad match or PMax: fortnightly, without exception.
On a packers-and-movers account I rebuilt, disciplined negative work alongside a restructure took cost per lead down 84% while monthly lead volume went up 8.3×, inside the first ninety days. The restructure got the credit in the report. The negatives did a great deal of the actual work.
Frequently asked
How many negative keywords is too many?
There is no hard number, but if impressions fall sharply after an audit you have gone too far. Watch impression share lost to rank and budget after each round; a healthy audit removes waste without visibly reducing qualified reach.
Do negative keywords work in Performance Max?
Yes, account-level negative keyword lists apply to PMax, and campaign-level brand exclusions are available too. You get less visibility into what to negate, so lean on the search terms insight report and on what you already learned from your Search campaigns.
Should I add negatives at ad group or campaign level?
Campaign level for genuine waste, and shared lists across campaigns for anything universal. Ad group level negatives are for sculpting traffic between ad groups within a campaign, which is a different job and much easier to get wrong.